Secondstage Venture #3: Deepdesk
Deepdesk is your AI customer support automation platform that understands conversations, enables repetitive processes automation and helps in creating satisfied customers with lower costs. It enables customer self-service and increases first-time resolution with up to 12% by offering auto answer suggestions to customers directly in all of your (social media) channels.
We help power tens of thousands of conversations across multiple industries. Headquartered in Amsterdam, we have a team our team working to help transform how modern contact centers are built and run.
“Decrease customer service handling time by an average of 16%.”
Deepdesk clients: Vodafone Ziggo, ANWB, TransIP, Caiway, Delta